Services

At Medex BioCare Pharmacy, our professional, experienced staff is dedicated to providing superior customer
care and building a relationship of convenience, compliance, and reliability.

Medex BioCare Pharmacy offers the following services to all of our clients and patients.

We:
  • Stock a complete line of biotech pharmaceuticals in all available brands and assays for the maintenance of chronic conditions
  • Guarantee superior shipping and handling methods, including overnight shipping and 24-hour service, to ensure continued freshness and the highest possible quality of our products
  • Monitor the rapidly developing biotech industry, offering the newest biotech treatments as soon as they are FDA approved
  • Provide comprehensive chronic condition management materials such as our online educational resource center and brochures to help the patient achieve maximum control over their chronic condition
  • Assist the treatment professionals with the coordination of nursing care when required
  • Provide free ancillary supplies required for the infusion or application of all the products we inventory, at no cost to the patient
  • Verify prescriptions directly with the patient's physician and we follow the orders exactly as written
  • Offer unlimited access to our Patient Care Representatives (available 24 hours a day) who work directly with patients to ensure that we are tending to all of our patients' individual needs
  • Bill the patient's insurance company directly to decrease any unnecessary paperwork burden to the patient
  • Abide by the highest standards of privacy and confidentiality; we have taken every possible step to ensure that all patient information given to us is secure and only available to authorized personnel
  • Give you continued access to our licensed pharmacists (on-call 24 hours a day) to fill routine and emergency orders or answer any questions that the patient or physician may have